Lead Engineer- Extensibility

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are building a cutting-edge App ecosystem for Docusign that will empower developers to seamlessly integrate and extend Docusign's features and applications by implementing custom APIs. As a Lead Developer, you will be responsible for architecting and scaling this extensibility platform, ensuring that it is robust, secure, and easy to use for developers looking to plug into Docusign's growing ecosystem.

In this role, you will collaborate closely with cross-functional teams across the organization, driving platform architecture and feature development. Your work will impact multiple engineering and product teams as you lead the development of the platform's foundational features. Additionally, you will lead inner-team collaboration by overseeing code reviews, guiding architectural decisions, and managing incident response processes that require coordination both within the team and other teams within the organization.

This position is an individual contributor role reporting to the Senior Manager, Software Engineering.

Responsibility

• Lead the development and scaling of Docusign's App ecosystem, allowing developers to integrate with core Docusign features through custom-built APIs
• Architect and implement solutions leveraging Azure technologies, Kubernetes, and Terraform, ensuring the platform supports a wide range of integrations and applications
• Design and optimize secure and scalable systems, including queueing architectures, NoSQL, and SQL storage systems, to handle the diverse needs of the ecosystem
• Collaborate with stakeholders across teams to deliver a developer-friendly platform that simplifies the creation and integration of external systems into the Docusign environment
• Provide technical leadership and mentorship, fostering a culture of innovation, continuous learning, and high performance within the engineering team
• Advocate for best practices in software development, DevOps, and cloud infrastructure, ensuring the platform remains at the cutting edge of technology
• Work alongside the Engineering Manager to prioritize and align the platform's technical direction with business objectives, driving strategic initiatives to support the evolving App ecosystem
• Identify and overcome technical challenges, ensuring the platform is highly scalable, reliable, and capable of supporting the growth of Apps
• Driving improvements to internal processes, such as optimizing workflows, refining coding standards, and automating manual processes

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 12+ years of software development experience, with a focus on cloud platforms and large-scale systems
• Proven experience in leading engineering teams and driving the development of scalable, secure platforms
• Experience in cloud-native technologies, particularly with Azure, Kubernetes, Terraform, and modern software development practices
• Experience with building platforms that support developer ecosystems, enabling seamless integration for both 1P and 3P developers through extensibility frameworks
• Experience working closely with technical and non-technical partners
• Hands-on experience with Azure services, queueing systems, NoSQL (e.g., CosmosDB, MongoDB), and SQL databases (e.g., Azure SQL), ensuring the platform supports diverse data needs

Preferred

• Excellent communication and collaboration skills
• Strong problem-solving abilities, with a track record of identifying challenges and delivering solutions that support long-term scalability and stability
• A passion for developing innovative solutions, with a focus on creating a scalable, secure, and user-friendly developer experience
• Expertise in C#, .NET, or similar development languages, with experience in Azure DevOps or similar CI/CD pipelines
• Proven experience in architecting extensibility frameworks and developer ecosystems
• A track record of mentoring and developing engineers, with a focus on team growth and continuous improvement

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington and New York (including NYC metro area): $164,800.00 - $242,225.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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