Japanese Bilingual Employee Benefits Account Coordinator (Remote)

Advantage Technical
$48,000.00-$65,000.00
paid time off, paid holidays, 401(k)
United States, California, Torrance
Nov 17, 2024
Job Title: Japanese Bilingual Employee Benefits Account Coordinator Location: Remote Work Hours: 8am - 5pm (Can be flexible) Classification: Non Exempt, Full-Time, Direct Hire A global commercial insurance broker is seeking a Japanese Bilingual Employee Benefits Account Coordinator. This role focuses on ensuring client satisfaction by managing assigned business accounts and working closely with both insurance carrier representatives and an account manager. Responsibilities: Coordinate client eligibility requests via various online portals and benefits administration systems. Serve as a liaison between insurance companies, providers, and employees to address claims, billing, and eligibility issues. Obtain and present quotes from carriers, crafting insurance proposals for both prospective and current clients. Prepare materials for open enrollment, including employee benefits booklets and application forms. Provide outstanding customer service, resolving inquiries and issues efficiently. Develop and maintain strong relationships with clients, carriers, and internal teams. Deliver high-quality work, demonstrating professionalism and responsiveness at all times. Perform additional duties as needed to support the team. Qualifications: Required: One or more years of Employee Benefits experience within an insurance brokerage. Required: Active Life and Health insurance license. Required: Fluency in Japanese (speaking, reading, and writing). Proficient in Microsoft Office (Excel, PowerPoint, Outlook). Strong customer service skills, with a focus on client satisfaction. Excellent mathematical and analytical abilities. Benefits: Medical/Dental/Life, PTO, Paid Vacations, Paid Holidays, and 401k with matching The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Advantage Technical With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com. Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.