Facilities Manager

Job Title: Facilities Manager

FLSA Status: Full Time - exempt
Reports to: Non-congregate Shelter Director

Schedule: FT/E
Supervises: Maintenance Techs & Facilities Attendants

Start Date: TBD

Rate of Pay: $58,968 annually

Closing Date:11/23/2024

Benefits: Standard; Full-Time, Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function:

The Facilities Manager is to provide direct oversight of the facility, the Maintenance Technicians and Facilities Attendants, and coordination of any subcontracted facility maintenance services at congregate and non-congregate settings in the Denver Metro area for The Salvation Army. The primary responsibility of this position is to provide leadership and supervision to the Maintenance Technician and Facilities Attendants, during program operation: this includes training, safety, policies and procedures, and scheduling. The individual in this position will seek insights and understanding of the people we serve, to determine the needs we may address and to aid people in changing the pattern of their lives in order to function more effectively in society.

The following are in place to ensure the safety and health of all staff working on-site:

• Appropriate Personal Protective Equipment (PPE) (mask and gloves) for all on-site staff
• Training of all staff on appropriate use of Personal Protective Equipment (PPE)
• Sanitization supplies

Duties and Responsibilities:

1. Manage and lead staff to create a positive environment for staff and guests.




1. Lead and manage teams: hire, train, cross-train and develop Maintenance Technicians and Facilities Attendants.
2. Manages HR related issues including hiring, staff discipline and conflict resolution in a timely manner.
3. Train staff to be proficient in responding to both simple and complex situations while using trauma informed care and appropriate crisis intervention strategies.
4. Ensure staff complete all required onboarding trainings.
5. Ensure appropriate staffing and productivity by program staff; coordinate work assignments, workflows and ensure regular staff meetings.
6. Oversees staff schedules while ensuring appropriate staffing levels and low overtime utilization.
7. Responsible for site Protecting the Mission training and compliance, where appropriate.

2. Maintain safe, stable, supportive community environments that allows guests to focus on their recovery, health, and future housing stabilization.

• Ensure staff understand and follow the expectations provided in the Staff Handbook and Community Policies; facilitate and enforce the Community Policies, being firm yet reasonable.
• Mediate and resolve partner complaints to ensure appropriate outcomes and consistency.
• Identify and address health and safety hazards and routine maintenance concerns with staff; ensures the safety and cleanliness of the shelter, including the coordination of building maintenance, repairs, and cleaning with the hotel management.
• Ensure compliance standards are met by staff and facilities related to emergency response, safety, etc.

Supervision of Staff

• Provide direct supervision of staff, bringing any areas of concern to the attention of the Non-Congregate Shelters Director.
• Under the advisement of the Denver Metro Social Services Director, coordinate with Non-Congregate Shelters Director and Human Resources to hire and onboard new employees, providing appropriate training to new staff.
• Conduct weekly meetings, both individual and group, coordinate group training as appropriate and individual job performance for staff professional development.
• Provide information for schedule assigned shifts to provide appropriate coverage for all shifts at the facility.

Education and Work Experience:

• High School Diploma/GED required.
• Bachelor's degree preferred.
• At least one year of experience working with vulnerable populations, as demonstrated through education or work experience, required.
• Customer services experience; effective communication and people skills
• Experience with trauma informed care and crisis management techniques, preferred

Knowledge, Skills and Abilities Required:

• Must have experience supervising staff and working with homeless, other poor, and culturally diverse populations.
• Must have current certification in first aid /CPR skills or obtain them within six months of hire.
• Must have crisis intervention and non-violent mediation skills, show respect for other employees, associates and clients, and the goals and objectives of The Salvation Army.
• Must have a current Colorado Driver's License with the ability to be insured under The Salvation Army criteria.
  Software-related skills: Microsoft required, working knowledge of integrated database applications and ability to use new software programs with basic training preferred.

Physical Requirements:

• Ability to maneuver.
• Ability to remain in a stationary position.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift to 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
• A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

The Salvation Army Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Acknowledgement of Religious Purposes of The Salvation Army
I have been informed and understand The Salvation Army's religious purpose and status as a church. In my employ, I will not undermine the religious mission or religious purposes of the organization, nor will my professional conduct conflict with, interfere with, or undermine its religious programs or religious purposes.

Statement of Confidentiality
The Facilities Manager occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Intermountain Division in all job-related matters.