Senior Manager of Information Resources

Senior Manager of Information Resources - Information Resources Department

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

We are seeking an experienced Network Manager to oversee the management and maintenance of a complex academic medical environment, supporting clinical, research, and educational operations. In this role, you will lead a team of network engineers, managing key infrastructure such as LAN, WAN, WLAN, VPN, and optical networking, while ensuring seamless, secure connectivity across the institution. The ideal candidate will have expertise in managing Cisco ACI across multiple data centers, Palo Alto Strata firewalls and GlobalProtect. Additionally, this role involves planning and executing network upgrades, cloud integration, and new technology implementations. If you have a strong technical background in network management and are passionate about leading teams in a mission-driven healthcare and academic environment, we encourage you to apply.

PRIMARY JOB DUTIES

• Design, implement, and maintain the network infrastructure, including LAN, WAN, WLAN, VPN, optical networking, and the research network.
• Lead and mentor a team of network engineers and technicians.
• Manage Cisco ACI for scalable, secure data center networking across multiple data centers.
• Manage Palo Alto Strata firewalls and GlobalProtect VPN to secure clinical and research data.
• Monitor network performance to proactively address issues and ensure 24/7 operational support.
• Manage Aruba wireless infrastructure for seamless, secure campus-wide connectivity.
• Manage remote access for secure connectivity for clinicians, researchers, and staff.
• Plan and execute network upgrades, expansions, and implementations, including cloud integration as needed.
• Support the research network to ensure high performance, data integrity, and secure collaboration.
• Manage infrastructure across multiple data centers for redundancy and high availability.
• Maintain network documentation, including diagrams, configurations, and change records.
• Oversee network troubleshooting and incident response for outages and performance issues.
• Lead projects involving new technology integration, legacy system migration, and cloud implementation.
• Stay current on emerging network technologies and data center trends.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree With major coursework in computer science, math, information systems, or other related field or High School Diploma or GED

• Experience
  8 years Progressively responsible information technology experience with Bachelor's Degree or
  10 years Progressively responsible and applicable information technology experience with High School Diploma and
  4 years In supervisory or managerial role

ADDITIONAL JOB DUTIES

• Manages one or more technically complex sections or divisions of Information Resources, utilizing effective management, communication, consulting, and customer service skills.
• Develops, revises, implements, recommends, and interprets policies, procedures, and complex projects for section(s) to ensure all applicable laws, governmental guidelines, and university policies are followed and that employees are treated in equitable manner.
• Manages and coordinates various complex projects and development programs for section(s) by ensuring all tasks are completed within established deadlines.
• Consults with campus departments in assessing complex technical requirements that meet needs of their operation.
• Completes work specific to assigned section using appropriate advanced technologies and effective communication skills.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare - no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!