Inside Sales Representative, Ballistics (WF#3871/R#2828)

About Us: Element U.S. Space & Defense stands at the forefront of testing innovation, serving as a trusted partner to NASA, the U.S. Department of Defense, government agencies, and prominent industry leaders across the space and defense sectors. Founded as NTS Technical Systems, our company brings over 60 years of experience and expertise in handling the most complex projects and programs in the world.

From centrifuge testing for the latest Mars rover, vibration testing for the Space Launch System (SLS), to environmental simulations for next-generation missiles, we are the pioneering partner for highly custom, end-to-end testing design and implementation. By advancing our state-of-the-art testing technologies, subject matter expertise, and service to critical missions, Element U.S. Space & Defense has become the go-to partner for ground-breaking industries.

Summary:

This role is intended to meet Belcamp Laboratory's high-volume RFQ demand, opportunity volume, and revenue goals. It involves executing a high level of customer service to differentiate Belcamp from competitors. The ideal candidate will have a passion for sales, excellent communication skills, and a drive to meet and exceed sales targets.

Primary Responsibilities:

Below are the highest priority responsibilities performed in this position.

The statements below are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all required responsibilities, duties, and skills.

• Maximize revenue from both new and existing clients through proactive selling techniques.
• Accurately qualify and drive leads through the sales pipeline, ensuring effective follow-up from RFQ receipt to PO issuance.
• Engage in discussions with potential clients to align our solutions with their needs.
• Build and maintain strong, trusted customer relationships to encourage repeat business.
• Identify opportunities within customer accounts through outbound calls, communications, and other engagement activities.
• Conduct post-sale follow-up activities to ensure customer satisfaction and explore additional opportunities.
• Work closely with Operations, Subject Matter Experts, and Application Engineers to capture business and facilitate service execution.
• Ensure all PO paperwork is accurate before submission and inform management of all activities through timely and accurate reporting.
• Maintain a thorough understanding of our products and services to answer client questions effectively.
• Participate in meetings, contribute to sales improvement initiatives, and perform other duties as assigned.

Minimum Qualifications:

• Minimum of 3-5 years of sales experience
• Proven track record of successful sales
• Demonstrated ability to penetrate and expand existing customer relationships and develop outbound sales prospects
• Ability to consistently provide excellent customer service to accounts
• Ability to plan and organize personal sales strategy by maximizing the "return-on-time" investment for the ballistic services
• This is an onsite role

Performance Metrics

• Achievement of monthly, quarterly, and annual sales targets.
• Number of new customer acquisitions and retention of existing customers.
• Effectiveness in lead conversion rates and sales cycle times.
• Accuracy and timeliness of sales reporting and forecasting.

Preferred Qualifications:

• Bachelor's degree in related field
• Minimum of 5+ years of sales experience, preferably in technical or industrial markets
• Proven track record of successful sales, preferably in ballistic testing, defense, or a related technical field

Knowledge and Skills:

• Good understanding of sales process
• Strong organizational skills with the ability to prioritize tasks and manage time effectively
• Technical knowledge of ballistic testing or related industries is highly preferred
• Exceptional verbal and written communication skills, with a strong team-oriented mindset
• Must have proficient computer skills (MS Office Suite) and have experience with a CRM

What We Offer:

* Competitive salary and benefits package.
* Opportunities for professional development and career advancement.
* A collaborative and innovative work environment.
* The chance to work on groundbreaking projects that shape the future of space and defense.

Physical Requirements:

* While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell.
* General office or test lab environment with exposure to sudden, loud noises
* The employee must occasionally lift and/or move up to 25 pounds.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EEO Policy Statement:

It is the policy of Element U.S. Space & Defense to offer Equal Employment Opportunity to all individuals without regard to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions. This policy applies to all personnel actions including hiring, promotions, compensation, training, layoffs, recalls, and terminations.

Element U.S. Space & Defense is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer M/F/D/V