Web Application Designer

Work for a first-class institution that is innovative, multi-dimensional, and dynamic by joining AIR as a Web Applications Designer.

We hire talented and forward-thinking professionals to build our cross-functional teams and support our clients in solving complex problems. Our people-problem-solvers, changemakers, and creative thinkers-are experts in their craft who rise to meet today's challenges.

The Web Applications Designer will play an integral role in delivering on some of the most meaningful projects in communities across the United States and the world. You'll collaborate with our teams of motivated and passionate visionaries, where your input will be valued and your contributions vital to our success.

We value the experiences of every member of our institution, from entry level to executive. As part of our collaborative, learning-oriented team, you'll be encouraged to grow in your career, develop additional skills, and progress professionally.

AIR's Corporate Business Systems team is seeking a Web Applications Designer to join their innovative team. This position will report to the Principal Business Systems Specialist. In this role, you will play a critical role in supporting our SharePoint Online and Airtable platforms, ensuring the intranet and related solutions are accessible, secure, and ready to meet the needs of our clients. You will collaborate with cross-functional teams to support our internal clients' web initiatives and contribute to an exceptional user experience. If you are excited to be part of a dynamic team and want to roll up your sleeves, this role is for you.

Candidates hired for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.

About AIR:

Established in 1946, with headquarters in Arlington, Virginia, AIR is a nonpartisan, not-for-profit institution that conducts behavioral and social science research and delivers technical assistance to solve some of the most urgent challenges in the U.S. and around the world. We advance evidence in the areas of education, health, the workforce, human services, and international development to create a better, more equitable world.

AIR's commitment to diversity goes beyond legal compliance to its full integration in our strategy, operations, and work environment. At AIR, we define diversity broadly, considering everyone's unique life and community experiences. We believe that embracing diverse perspectives, abilities/disabilities, racial/ethnic and cultural backgrounds, styles, ages, genders, gender identities and expressions, education backgrounds, and life stories drives innovation and employee engagement. Learn more about AIR's Diversity, Equity, and Inclusion Strategy and hear from our staff by clicking here.

The responsibilities for the position include:

Administer and support maintenance of SharePoint Online site collections and Microsoft Teams, including setup, configuration, updating, monitoring, and reporting.
• Administer and improve business processes within the environment across systems, databases, and related web technologies.
• Provide advanced technical support to end users, addressing web-related inquiries and issues using the ticketing system.
• Research, design, and implement innovative solutions to increase productivity, offering an improved experience for the targeted audience.
• Create and maintain documentation for web platform configurations, procedures, and troubleshooting guides.
• Collaborate with the IT Service Desk team to resolve escalated web platform concerns.
• Collaborate with cross-functional teams to lead and/or support web initiatives and projects, enhancing the overall user experience.

Education, Knowledge, and Experience:

• Bachelor's degree in a related field with at least 5 years of relevant experience.
• Familiarity with virtualization technologies and cloud services (e.g., AWS, Azure) (preferred, not required).
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator) are a plus not required.

Skills:

• Proficiency in Microsoft 365 web technologies and administration (e.g., SharePoint Online, Microsoft Teams, PowerShell, Power Automate, Power Apps), light database management (e.g., SQL Server), and other web platforms (e.g., Airtable).
• Highly effective communicator with demonstrated ability to communicate with and understand the needs of both technical and non-technical internal and external clients.
• Ability to effectively collaborate in a virtual, cross-functional diverse team environment.
• Demonstrated ability to work well independently, and collaboratively as needed.
• Adept in a fast-paced environment to manage multiple concurrent deliveries.
• Demonstrated analytical, critical thinking, and problem-solving skills with a focus on details.

Disclosures:

Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks.

AIR's Total Rewards Program, is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers an anticipated annual salary of $106,000 to $111,000. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States.

AIR maintains a drug-free work environment.

Fraudulent Job Scams Warning & Disclaimer:

AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an "@air.org" domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out to recruitment@air.org.

If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams at ftc.gov/scams.

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