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Infrastructure Engineer Sr - ServiceNow

Integris
short term disability
United States, Oklahoma, Oklahoma City
3520 Nw 58th St Ste A-100 (Show on map)
Nov 16, 2024

INTEGRIS Health Two Corporate Plaza Bldg., Oklahoma's largest not-for-profit health system has a great opportunity for an Infrastructure Engineer Sr. - ServiceNow in Oklahoma City, OK. In this position, you'll be a part of our IT Platform Services team providing exceptional work supporting the INTEGRIS Health caregivers and the community at large. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.

The Senior Infrastructure Engineer has a mid-level understanding of many components of the IT infrastructure and appreciates how the component pieces work together to enable end user applications and support services. While technical specialization in areas of server, compute, network, storage, data centers, communication services, data protection services, and virtualization is pervasive Senior Infrastructure Engineers are encouraged to obtain moderate depth of knowledge and experience across multiple engineering disciplines. Senior Infrastructure Engineers support lead engineers with technical infrastructure implementation, automation and ongoing maintenance activities. Additionally, the Senior Infrastructure Engineer provides feedback, recommendations and as-built documentation on technical and architectural designs throughout the infrastructure's life-cycle. This approach supports a continual process improvement life-cycle part of our IT Service Management discipline. INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

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  • 4 years of relevant experience or bachelor's degree in related field required
  • Previous work experience with demonstrable experience supporting multiple Infrastructure disciplines
  • Works with the business units to assist with the application of technology
  • Intermediate level certification (ex. Include: RHCSA, CCNA, MCSA, VCP, VCAP, VCDX, CWNA, EMCSA, ACIS, CCP) or intermediate level storage certification preferred.
  • 4 years' experience can substitute certification requirement
  • ITIL certification within 6 months of employment
  • Must be able to communicate effectively in English (Verbal/Written)
  • Must have reliable transportation and valid driver's license

Infrastructure Engineer Systems

  • Microsoft certifications preferred

Preferred Experience:

  • 3-5 years of work experience in ServiceNow Administration, Implementation and Development
  • Expert level knowledge of ServiceNow ITSM (Request, Incident, Problem, Knowledge, Change, Asset, Service Catalog, Service Portal Configuration)
  • Advanced level knowledge of update sets, code promotion, system clone, data preservers and excluded tables
  • Experience in developing complex catalog items
  • Experience in customizing Service Portal widgets & pages.
  • Intermediate level knowledge Javascript, JQuery, HTML/CSS, Apache Jelly, Angular JS and ServiceNow Glide
  • Intermediate level knowledge of ServiceNow ITOM (Discovery, Service Mapping, Event Management, Orchestration, Operational Intelligence, Cloud Management and Release Automation)
  • Experience with CMDB implementation and/or support
  • Experience integrating ServiceNow with other tools like Tanium, Jira, ThousandEyes
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