PACS - Sales Engineer - West US

LG Electronics USA
United States, California, Santa Clara
5150 Great America Parkway (Show on map)
Nov 28, 2024
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. The Opportunity: LG Electronics has an opening for an experienced PACS Medical Display Market Sales Engineer in the PACS OEM, and Hospital/Imaging Center Sales market. We're building our sales force and are looking for an individual to support our consultative style selling. As an PACS - Sales Engineer, you will assist in developing business value propositions around LG Electronics Medical display products and solutions. You will help the team drive sales with your technical knowledge, technical account management skills, sales ability, and a strong customer-first focus. We're looking for a creative professional who can both take and give direction. The ideal candidate will work closely with our Sales and Product Manager to achieve the desired metrics and given target; Learn the technical details concerning Medical Display Products; special emphasis on Diagnostic and Clinical displays, and solutions. Deliver messaging of solutions to OEM PACS, Channel Partner and end user Radiology departments. Provide clinical workflow assistance that best fits LG Medical Display Products. Support customer's technical related matters. Be familiar with PC Hardware, Software, Network and server connectivity, DICOM conformance, including troubleshoot with customers as needed. Provide Pre-and Post sales technical assistance, discovery, and product education. Manage customer relations by soliciting and logging client feedback and evaluating the data we receive through digital channels. Voice of the Customer. Capture review, and report feedback to support product development with R&D Department Gather and interpret customer requirements. Determine the best solution while working with the R&D Department and Product Manager. Attend, manage and participate in all required shows, meetings and training sessions. Qualifications: Required: BA/BS degree required or equivalent. 7-years experience in Technical Support, end user or partner, in the Healthcare Information Systems Or Medical Display Technology Industry. 3-years of PACS DICOM hands-on experience highly preferred. Advanced experience in Hospital Information Systems (MCSE, CNE CNA). Full understanding of Medical Imaging Display Technology - preferred. Excellent relationship management and presentation skills. Familiarity with project management solutions a plus. Experience with Salesforce CRM a plus. Experience using Microsoft Office Suite ( Word, Excel, PowerPoint). Remote software support application understanding a plus. Experience with X-ray devise or components is a plus. Position may require 30-60% travel. Privacy Notice to California Applicants At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.