New

Software Solutions Support Engineer

Advantage Technical
$47.00-$55.00
United States, Ohio, Raymond
Nov 26, 2024
To reach our future goals, we are building an inclusive work culture where people from a variety of backgrounds and experiences can feel like they belong and are inspired to dream. Each day you come to work, you'll be helping us imagine new ways to help people make their lives better. The Opportunity: The purpose of this job is to support the operations and enhancements of software solutions for improved efficiency and quality in the product lifecycle management (PLM) tools used by NA members. Daily Tasks: Support and work with other PLM members, HCL team, and IT as needed to ensure we are providing a unified user experience. Support testing and confirmation of Jira tickets related to AHEAD development and enhancements. Provide support to questions related to the AHEAD platform from NA users. Work with IT on documenting bugs and enhancements for future deployment. Track change points, test enhancements in QA and ITB environments. Collaborate with like teams in Japan GO operations on a regular basis to improve AHEAD development. Qualifications: Knowledge of Catia V5 and V6, and PLM applications (example: ARAS / AHEAD). Ability to work closely and communicate with NA users to resolve issues related to AHEAD. Problem Solving and help desk type support capabilities. Click 'Apply Now' to submit your application and a recruiter will be connecting with you soon! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Advantage Technical With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com. Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.