Quality Inspector Trainer (Manheim)
 Cox | |
parental leave, paid time off, paid holidays, sick time, 401(k)
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 United States, California, Fontana | |
 Nov 22, 2024 | |
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* Maintain an understanding of the automotive industry inspection concepts and methodologies.
* Serves as senior-level Inspector and subject matter expert regarding inspection processes and methodologies. * Plays a lead role in reviewing inspection reports, identifying material issues, and recommending steps to secure positive auction results. * Supports 4T's with Inspector training, ensuring team members have the requisite knowledge and hands-on training. * Inspecting vehicle equipment and options, documenting results of damaged, missing operable, * Engages with VE Leader and customers to understand questions, issues, and concerns. * Ensures customer complaints are addressed effectively and promptly * Communicates customer needs and suggestions for changes that will improve customer service and better meet customer needs * Conduct New Hire Training * Conduct Weekly Group Training Sessions * Facilitate ICP Level Testing for the inspection team * Complete Audits on inspectors each week * Conduct One-on-one coaching sessions on physical audit results * Review audit reports for quality Trends and Address with the Inspection Team * Maintain all Manheim Training Certifications * Conduct Training Certification for Inspectors * Maintain knowledge of the image Standard Operating Procedure (SOP) to promote image quality * Train staff based on audit, policy loss, and arbitration trends * Conduct other duties as assigned by management QUALIFICATIONS Minimum * High School Diploma/GED and 7 years' experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; or 9 years' experience in a related field * Level 4 inspection certification is required for this role Preferred * Degree in related discipline USD 25.29 - 37.98 per hour Compensation: Hourly base pay rate is $25.29 - $37.98/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. | |