Clinical Program Manager, C3

Role: Clinical Program Manager, C3

Reports to: Director, C3

Program: 1502- Downtown C3

Department: Outreach

Location: Molly Lowrey and Frank Rice Center - 627 S. San Julian Street, Los Angeles, CA 90014

Setting: 100% Onsite

Schedule: Monday - Friday, 7:30am - 4pm

Status: Full-time/Exempt/Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

SUMMARY:

The C3 Program Manager will provide leadership and oversight to the multidisciplinary C3 Street Outreach team of direct service staff, and ensure that appropriate, high quality, and integrated care and services are provided to high-acuity unsheltered clients living in Skid Row. The C3 outreach program is part of a large-scale street-based engagement effort in the Metro Los Angeles Area. The goal of C3 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing, supportive services, and life-saving care. The Program Manager is responsible for leading these teams, coordinating services with partner agencies as needed, providing staff training and clinical support, and fostering collaboration within the team between other departments and programs. The Program Manager is also responsible administrative aspects of team leadership, including data oversight, training, and supervision of case managers and clinicians.

Essential Duties and Responsibilities:

Qualifications:

• Masters' degree in mental health field (Social Work, MFT, or Psychology); and one year clinical experience with individuals with severe mental illness/co-occurring disorders - OR-
  four years of experience working in a clinical setting with individuals with severe mental illness and one year supervisory experience.
  
• Experience working with highly vulnerable individuals who are experiencing homelessness, severe mental illness, substance addiction and medical barriers.
  
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.
  
• Passion for working in a high tolerance harm reduction model with individuals who have multiple barriers.
  
• Able to learn quickly and work effectively with a wide range of constituencies
  
• Strong interpersonal and team building skills
  
• Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
  
• Current, valid Driver's License with an acceptable driving record
  
• Able to obtain and maintain CPR/First Aid certification

Preferred Qualifications:

• Clinical Masters degree with BBS registration strongly preferred.
  
• Experience providing direct supervision and management of staff preferred.

Work Environment:

• Skid Row street based program. Daily walking independently throughout Skid Row community.
  
• Combination of field (street-based) and office environment.
  
• Regularly required to sit, stand, bend, stoop, twist; occasionally lift or carry up to 35 lbs.
  
• Walk and drive to different local sites with or without clients (ex: hospitals, shelters, clinics, housing)
  
• Regularly walking distances over uneven surfaces and in encampment areas.
  
• Will necessitate working in busy, loud, and chaotic environments
  
• Will be exposed to elements like cold, heat, rain, dust, noise and odor, as well as clients with severe medical and hygiene needs.