New

Deputy Chief, Interim Housing

The People Concern
medical insurance, dental insurance, life insurance, vision insurance, flexible benefit account, paid holidays, sick time, 403(b), retirement plan
United States, California, Santa Monica
1749 14th Street (Show on map)
Apr 22, 2025
Deputy Chief, Interim Housing 1749 14th St, Santa Monica, CA 90404, USA Req #11526 Tuesday, April 22, 2025 Role: Deputy Chief, Interim Housing Reports to: Chief Program Officer Program: Other Department: Interim Housing Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404 Setting: Not 100% Onsite Schedule: Monday - Friday, 8am - 4:30pm, On-Call as needed Status: Full-time/Exempt/Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 SUMMARY: Under the direction of the Chief Program Officer, the Deputy Chief of Interim Housing will oversee the agency's interim housing department and corresponding contracts, including Health & Wellness programming. The Deputy Chief will be responsible for maintaining and strengthening systems and programming across all Interim Housing sites, with a focus on the integration of services across all programs and departments. Essential Duties and Responsibilities: Provide supervision of all Senior Directors of Interim Housing and maintain oversight of client care, staffing, and programming across the department. Conduct ongoing needs assessment as it relates to quality client care and programming across all Interim Housing sites. Implement, maintain and strengthen systems department-wide to ensure quality client care is being provided consistently throughout the department and that policies and procedures are universally adhered to. Collaborate with Compliance and Evaluation department to establish benchmarks for quality services and monitor data to ensure quality service delivery is consistent throughout the agency. Monitor Key Performance Indicators by program in order to ensure individual program goals are met or exceeded. Collaborate with Development and Administration departments to identify areas of new business and seek to secure funding for areas of growth. In collaboration with leadership staff, develop, update and implement policies and procedures to ensure programmatic systems and structure remain in place. In collaboration with the CPO, provide budgetary oversight of program administration and ensure program revenue and expenses are within adopted annual budget. Ensure that all programmatic, staffing and infrastructure decisions are made from a Diversity, Equity and Inclusion framework. Ensure the racial make-up of the people working in each program is representative of the individuals engaged in services. Provide oversite regarding the hiring and manage of staffing and ensure staff are adequately trained and abide by all agency and department policies and procedures. Ensure completion of all performance evaluations for all staff in the Interim Housing department. Participate in funding applications and program development as requested, gathering necessary documentation for RFP process when funding opportunities are identified. Provide leadership on best practices regarding the intersection of mental illness, homelessness, and harm reduction; generate recommendations for future program development and infrastructure needs. Review, alongside leadership team, data and outcomes reports to ensure protocols in place to take action related to necessary quality assurance and quality improvements. Attend meetings and conferences, prepare written reports, and complete related projects as requested. Other duties as assigned. Qualifications: Minimum three years' experience managing multiple administrative departments, budgets, and staff members, preferably in a nonprofit agency that services homeless, mentally ill, or dually-diagnosed people Strong financial management and organizational skills, with a thorough knowledge of nonprofit service provision, metrics, and measurement Experience in program development Possess strong verbal and written communication skills and have the ability to provide quantitative analysis as well as strong relationship-building skills. Strong experience with computer applications including WORD and EXCEL required. Ability to handle multiple tasks and relate to diverse groups. Detail oriented with excellent time management, organizational, written, verbal, interpersonal, computer, and cross-cultural communication skills. Strong interpersonal and team building skills. Must maintain and execute confidential information using HIPAA standards Preferred Qualifications: At least 5 years of management/supervisory experience preferred. Knowledge of PowerPoint desirable. Knowledge of Trauma Informed Care principles and harm reduction models preferred. Work Environment: Combination of field and office environment On occasion walk or drive to different local sites Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds Will necessitate working in busy and at times loud environments Will be exposed to elements like cold, heat, dust, noise and odor May need to bend, stoop, twist, and sit throughout the day EXPECTED BEHAVIORS OF ALL STAFF Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed valued and respected Collaborate Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Corporate Discounts Other details Job Family Brooke Pay Type Salary Employment Indicator Not 100% in person by JD Min Hiring Rate $120,000.00 Max Hiring Rate $135,000.00 Travel Required Yes Required Education High School Job Start Date Monday, May 26, 2025 Apply Now Share this job: