Northwest Bank

We're here to increase the value of you.
A great bank is more than an account or an app. It’s a team of people. Taking problems off your shoulders. Giving shape to your goals. Working behind the scenes so your success, no matter how you define it, stays front and center.

At Northwest, we’re the bank where people make the difference.

We’re real people with a shared passion for helping others. We care about our coworkers and our customers, and act with their best interests in mind. Together, we have the power to help people reach their financial goals – and the opportunity to improve their lives.
 

• We Are Genuine. Friendly, caring, and trustworthy, we’re a team of trusted advisors who honestly like to help people. We go the extra mile and empower each other to do what’s right for our customers and neighbors.
• We Innovate. By promoting progress, embracing change, and pursuing new technology, we’re on a continuous quest to strengthen the connections we have with our customers and with each other.
• We Celebrate Success. Whether it be a promotion, successful project launch, a birthday, or milestone anniversary, we believe it’s important to recognize achievements and cheer each other on.

Our Community Roots Are Deep.
Established in a small town in northwestern Pennsylvania, our rich heritage is rooted in an unwavering commitment to serving our customers and communities. That’s been our foundation for 125 years and counting. As we continue to grow and evolve, our customers remain the very heart of what we do.

Today, we serve personal and business customers throughout Pennsylvania, New York, Ohio, and Indiana. With a strong retail and corporate presence across all of these markets, opportunities are plentiful.

At Northwest, You Belong.
At Northwest Bank, your experience, your talent, and your voice matter. Here, you belong. Simply put, we know we’re better, together. In recognizing the unique experiences and perspectives we all bring to the table – we are a better bank. And we’re better equipped to understand where our customers are in life and help them during every stage of their financial journey. Learn more about our inclusion efforts here.

A Place Where Everyone Can Succeed
Our Inclusion Council is actively engaged to understand employees throughout our network, encouraging each of us to be our authentic selves, and creating an accepting environment where we can all contribute, innovate, and thrive.

Giving Back to Our Communities
We’re proud of our history as a community bank and are dedicated to making a difference in the places where we live and work. From the foothills of Pennsylvania’s Allegheny Mountains, to the vibrant neighborhoods of Buffalo and Pittsburgh, to the Indiana heartland, we get involved. We contribute to the mission of organizations throughout our footprint. And our employees lead and volunteer for causes and projects that are meaningful to them, making a positive impact throughout our communities.

A Commitment to Excellence
With a proven track record of outstanding customer service and employee experience, we’re proud of our award-winning reputation. Year after year, we set the bar high and challenge ourselves to exceed it!

We Have So Much to Be Proud Of.
 

J.D. Power Award- For Highest Customer Satisfaction with Retail Banking – 7 times in 11 years
Forbes- lists of America’s Best Banks and World’s Best Banks
Best Bank- in the Mid-Atlantic Region by Times Money Magazine
Forbes- list of Top 100 Places to Work in Pennsylvania
American Heart Association - Workplace Health Achievement Index -- Silver Recognition
Healthiest Employers Finalist- in the Pittsburgh Region

Increasing the Value of You
Setting our employees up for success is a key to our success. Our professional development programs provide flexible options to help each employee learn, grow, and achieve their career goals.
 

uSucceed- A progressive professional development program
Mentoring program- Coaching to prepare employees for future growth
Self-paced eLearning- With 300+ learning and development categories
Bank and lending schools- Financial industry education